Privacy Policy for Couples Collaborate

Effective Date: 06/01/2025
Last Updated: 08/30/2025

Couples Collaborate (“Company,” “we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://couplescollaborate.com (the “Site”), purchase products or services, or participate in our coaching, memberships, events, or retreats (together, the “Services”).

By accessing our Site or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide: Name, email, phone number, billing/shipping address, payment details, and any information you provide through forms, account registration, coaching intake, or event sign-ups.
  • Transaction Information: Purchases of memberships, coaching sessions, events, or retreats processed through WooCommerce or third-party payment processors.
  • Usage Information: Data on how you use our Site (e.g., pages visited, products viewed, time spent).
  • Device & Technical Information: IP address, browser type, operating system, and cookies.

2. How We Use Your Information

We use your information to:

  • Process payments, fulfill orders, and deliver products/services.
  • Communicate with you regarding purchases, coaching, memberships, events, and retreats.
  • Provide customer support and respond to inquiries.
  • Personalize your experience and recommend offerings.
  • Improve our Site, services, and marketing strategies.
  • Protect our business, prevent fraud, and comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share data only in the following situations:

  • Service Providers: With trusted partners (e.g., payment processors, shipping providers, email platforms) who assist in delivering our Services.
  • Legal Requirements: If required to comply with applicable laws, regulations, or court orders.
  • Business Protection: To enforce our terms, protect our intellectual property, assets, and business rights.
  • With Consent: If you agree to specific sharing, such as testimonials or joint offerings.

4. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You may adjust your browser settings to refuse cookies, though some features may not function properly.

5. Data Security

We implement reasonable safeguards (technical, administrative, and physical) to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to certain processing.
  • Request a copy of your data in a portable format.

To exercise your rights, contact us at: [Insert Contact Email].

7. Third-Party Links

Our Site may contain links to third-party websites (e.g., payment processors, event platforms). We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our Services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children. If we discover we have inadvertently collected information from a minor, we will delete it promptly.

9. Retention of Data

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date. Continued use of the Site after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Couples Collaborate
Email: priscilla@dvinetiming.com